What Makes Improvement Continuous

‘Getting better’ is something most of us intend to do. Whether it’s at football, dieting or speaking a foreign language. The concept is not new to us; in fact, television and social media are full of ‘how to get better at…’ every day. But it is difficult, and many of us give up before we reach the goal, envying the success stories of those who keep going – those who are improving continuously.

It’s no different in the workplace. Leaders want their organisations to improve, and the people doing the work are often equally keen for things to get better. Initiatives abound, but almost everyone asks the same question; “How do we sustain this? How do we make improvement continuous?”

Warren Knight, Director Consultant with PMI, picks up the challenge and explores what makes improvement continuous, covering:

Organisational culture
Roles in improvement
Systems to support continuous improvement

What Makes Improvement Continuous

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